Dear Kevin,
We had a wonderful evening in Belvedere last Saturday. You food was absolutely superb with everybody praising the duck, which was so tender and mouth-watering. I would be very happy to email around your business details/contacts as many of our members asked about the food. If you send me a scan of a business card, perhaps? Congratulations on providing us with such quality and in such style.
“Hi Kevin,
Thank you so very much for an excellent day for Carers on Sunday. The attention to detail was spot on - the food excellent - the staff lovely, obliging and smilingly cheerful. You and your team ticked all of the boxes for us and I can assure you that we will be back!
Just to let you know that, in the first instance, we had intended to take our business to a different venue. This was changed after meeting with you as you impressed us so much.
Thanks again and we will be recommending Belvedere to all!
Please forward this on to the relevant person/people.
It's important that people, like yourself and your team, who understand, appreciate and give excellent service to customers are acknowledged.”